No decent

<p>my account moved from autopage to MTN, no choice of mine. i had a capped amount on my Autopage account. MTN didnt debt my account even though I called in twice giving my details (cellc and Vodacom did the transfer no problem when they moved from Autopage)</p> <p>I queried why my account was so high and they agreed I had been incorrectly billed, Iwas told I would get a credit. the same person who said i would get a credit sent the amount I need to pay but didnt include the credit. the custome care person is</p> <p>Mushfikah Batchelor</p> <p>Customer Care Supervisor </p> <p> I am trying to change to prepaid as i no longer want a contract with a company who can't provide a proper service. i cant do that because they wount sort out the credit. i have called many times, i have reference number, i have emailed many times, i have kept them all. What do i have to do to get help. i tried calling again and when i put my numebr in it saysI have submitted an incorrect number!!!</p>