dR
delon R
1 reviews | Active since Jun 2015
24 Jun 2015, 20:07
NO DATA OR SMS RECEIVED SINCE UPGRADE DONE
It has been 3 months since I have done an upgrade to my contract with MTN and to date I have not received any provisioning of the above. <br> <br> The upgrade was from a Top up 100 to My choice 100, this plan included anytime 100 minutes, 200 Sms and 300 megs of data.<br> <br> I am using this channel in the hope that MTN can step forward and correct their error as calling their call centre is a nightmare.<br> <br> Thank you
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MTN South Africa's replyOfficial
01 Jul 2015, 11:38Hello delonr3001@,
Thank you for the post
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
A request (REQ:***) has been sent to the relevant department to correct the breakdown in the service by provisioning the products accordingly.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
Thank you for the post
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
A request (REQ:***) has been sent to the relevant department to correct the breakdown in the service by provisioning the products accordingly.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
MTN South Africa's reply01 Jul 2015, 11:38
Official
Hello delonr3001@,
Thank you for the post
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
A request (REQ:***) has been sent to the relevant department to correct the breakdown in the service by provisioning the products accordingly.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
Thank you for the post
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
A request (REQ:***) has been sent to the relevant department to correct the breakdown in the service by provisioning the products accordingly.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***