No Data for the 2nd month in a row

Item: MTN South Africa
Rating: 2
Author: Lisa S

I have not received my data bundle that I have paid for - this is the second month in a row - have tried calling MTN customer service more that 20 times but cannot get through to anybody.<br> <br> This is unacceptable - please urgently assist

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Replies (1)

MTN South Africa's replyOfficial

09 Jul 2015, 12:22

Hello Lisa2550,

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly note that both numbers have been provisioned with data and sms. The reference number is Request ***.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Lungi
REQ:***

MTN South Africa's reply09 Jul 2015, 12:22

Official