JM
Jeffrey M

1 reviews | Active since Aug 2011

24 Apr 2015, 14:11

No data for 2 days so far

its been 2 days now that Data isnt coming in or going out. The lady at the callcentre said she'd restart my number and it should resolve the issue. I've had no data for two days now and have missed out of important meetings,. <br> <br> please may someone resolve the data issues in my area. <br> <br> number: ***<br> Area : Durban north - Verulam<br> Issue: No data packets being sent or recieved although theres full network coverage.<br> <br> <br> please resolve the issue instead of giving copy and pasted replies.

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 May 2015, 15:31
Official
Hello JeffreyM,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

As per conversation, we are glad to hear that the matter has been resolved.

We would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***

Best regards,