VM
Vusi M
1 reviews | Active since Oct 2013
06 Jul 2015, 08:16
No Data connection
hi i have a MTN modem and MTN contract phone, I stay in Drieziek Ext 2 Orange Farm, i do not have any Data network connection when I am at home, the whole point i bought i modem is so that i can work at work, but this is not happening due to the fact that I do not have any Data connection when i am at home, my number is ***. can someone please look into fixing my area's data connectivity.
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Replies (1)
MTN South Africa's replyOfficial
22 Jul 2015, 16:07Hello Vusi_M_Mazibuko,
Thank you for taking time to raise your concerns with MTN. We sincerely apologize for the delayed response and assure you that it is not our intention to displease you.
Kindly populate the below and forward the completed template to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from an MTN number or chargeable from another SP), weekdays from 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind regards
Farhaana
Thank you for taking time to raise your concerns with MTN. We sincerely apologize for the delayed response and assure you that it is not our intention to displease you.
Kindly populate the below and forward the completed template to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from an MTN number or chargeable from another SP), weekdays from 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind regards
Farhaana
Best regards,
MTN South Africa's reply22 Jul 2015, 16:07
Official
Hello Vusi_M_Mazibuko,
Thank you for taking time to raise your concerns with MTN. We sincerely apologize for the delayed response and assure you that it is not our intention to displease you.
Kindly populate the below and forward the completed template to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from an MTN number or chargeable from another SP), weekdays from 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind regards
Farhaana
Thank you for taking time to raise your concerns with MTN. We sincerely apologize for the delayed response and assure you that it is not our intention to displease you.
Kindly populate the below and forward the completed template to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from an MTN number or chargeable from another SP), weekdays from 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind regards
Farhaana
Best regards,