CS
Cherry S
1 reviews | Active since Mar 2015
30 Mar 2015, 21:59
No data bundle
No data end February or in March
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Replies (1)
MTN South Africa's replyOfficial
10 Apr 2015, 09:14Hello Viv Sil,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, you have been provisioned with pro rata data. For the month of February and March, we will credit your MTN account with the same rand value for the 100MB.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, you have been provisioned with pro rata data. For the month of February and March, we will credit your MTN account with the same rand value for the 100MB.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply10 Apr 2015, 09:14
Official
Hello Viv Sil,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, you have been provisioned with pro rata data. For the month of February and March, we will credit your MTN account with the same rand value for the 100MB.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, you have been provisioned with pro rata data. For the month of February and March, we will credit your MTN account with the same rand value for the 100MB.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,