1 reviews | Active since May 2016
No data and SMS bundle received on my account
<p>Hi </p> <p>It's 5 days later I spoke to 6 different agents each agent tells me a different story . </p> <p>Both my lines received only the Minutes in my package </p> <p>The last consultant tells me Mtn gave me data on the 23rd which it is what I loaded myself not given as part of my package I am totally disgusted in this service.... </p> <p>I logged a call on the 21st June it's now 28th June still no luck.</p> <p> </p> <p>My contract numbers are ********** (300mb and 100 sms not recieved) and ********** 388 (500mb and 200 sms not recieved) </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated REQ: ********** and the query is still open. It was logged on 28/06/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated REQ: ********** and the query is still open. It was logged on 28/06/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
When will I get created? Pls advise
When will I get created? Pls advise
When will I get credited pls advise
When will I get credited pls advise
