VM
Vishal M
1 reviews | Active since Mar 2009
15 Jul 2015, 21:20
No Data
Hi, my bill run date for my MTN contract is on the 13th of each month where I should be receiving my bundled minutes, sms, and data. I have received my minutes however I have not got my sms and 300MB of data.
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MTN South Africa's replyOfficial
31 Jul 2015, 14:33Hello vishal09,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records the 300mb of data and 200sms's were successfully loaded to your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records the 300mb of data and 200sms's were successfully loaded to your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply31 Jul 2015, 14:33
Official
Hello vishal09,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records the 300mb of data and 200sms's were successfully loaded to your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records the 300mb of data and 200sms's were successfully loaded to your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,