1 reviews | Active since Mar 2009
Good morning<br> <br> I have two accounts at MTN. Both contracts were originally signed with Nashua Mobile. After they closed down the contracts were taken over by MTN. Eversince then we have been struggeling with the data part of the contract. The original contract had R100 airtime, 150 mb data and 25 sms's. Every month the kids complained of having no data. I kept on buying thinking that they used all the data. However apparantly the data was not loaded on the accounts although I am paying for it. I have been calling MTN since Monday last week without success trying to get the data loaded. I am frustrated seeing that I have to buy extra data each month while it used to form part of the contract. I received an email from Chantelle Wangra confirming that all is sorted now and that the data will be active within 2 to 24 hours. The one contract received 120mb and the next day it reflected 0 again. He only used 5mb. The other contract did not receive any data at all!!! I am upset and frustrated seeing that I did not receive what I paid for, and I am frustrated that I will not be compensated. And of course the numbers still have no data!!!!
Best regards,
Best regards,
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