1 reviews | Active since Oct 2014
NO DATA!!
<p>I upgraded on 27 August 2016 to a data contract with 30gb data promotion the Wonderboom Junction branch assisted me quite a lot and I have no complaints towards them. My pro-rata data was loaded about 30 minutes after my upgrade but my 30gb data is still not loaded. After numerous calls the call centre only told me it should've been loaded Monday already but its wedenesday already? And that I need to restart my phone and "I am not sure why". NO ONE could give me answer. If this is going to continue I will not be a MTN customer much longer.</p> <p> </p> <p>I need this to get sorted ASAP please!</p> <p> </p> <p>REF: ********** 87</p> <p>REF: ********** 63</p>
Good Day Jonathan
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the 30GB Y’ello Trader Free data has been loaded to your cell number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Jonathan
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the 30GB Y’ello Trader Free data has been loaded to your cell number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
