CL
Carolina L

1 reviews | Active since Oct 2018

09 Apr 2019, 12:16

No customer support at MTN

So I see there is NO customer service left at MTN!

Contact Us - This is copies from Google Dial 180 from an MTN line, ********** 0180 from other networks and + ********** 000180 from outside the country.

This is an absolute lie!!! 180 ring twice and then cut off. ********** 0180 ring and ring and ring until it cut out.

I have completed numerous support forms and received no joy.

I cannot make or receive calls I cannot use watsup I have no internet access

Your Celvin Rampat changed my profile 05/04/2019. He left me numbers that does not work - ********** 205 and ********** 186

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Apr 2019, 07:39
Official
Good Day Carolina

Thank you for your post.
  
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.

Kindly note that our records indicate that this issue has been resolved and you are now able to use your services.

Please note that the number to dial for our call centre is 135.

We look forward to improving on the service delivery to you.
  
Warm RegardsBrendah LangaComplaints Management team

Best regards,