1 reviews | Active since Jul 2016
No Customer Support
<p>I Phoned, spoke to a very rude lady at the branch, when i asked for her name she refused to give it to me, one of my phone's have been in repair for over 21 working days but was told it can take up to 21 working days, plus i took up extra insurance to avoid this and still i have this problem.</p>
Good Day Wayne Stears
Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the handset.
We sincerely apologize for the inconveniences caused. We understand the frustration that you endure in your attempt to have this resolved.
Kindly be advised that as per our Insurance team you have not submitted the claim form, we have emailed to you the Insurance claim form to fill in and forward back to ********** to claim on your Insurance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Wayne Stears
Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the handset.
We sincerely apologize for the inconveniences caused. We understand the frustration that you endure in your attempt to have this resolved.
Kindly be advised that as per our Insurance team you have not submitted the claim form, we have emailed to you the Insurance claim form to fill in and forward back to ********** to claim on your Insurance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,