No customer services ethic

<p>I app**** for a add sim on Thursday the 19th of May 2016 and was told that the application shouldn't take longer the a day, needles to say it took 3, but during the course of these 3 days I had no communication for the store, I had to phone to follow up on the friday only to be told that the application was incompleted and will be resubmitted up to this point I still understood that vetting needs to follow the correct process, on saterday my contract was approved I knew this thanks to a sms not the dealership, I tried phoning them to find out when they'll have my phone but there was no answer I then drove out to ask about the Phone, and was told They'll have it on monday, Monday after work I phoned to ask and was told that they still dont have stock and that they cant tell me when they'll have it while asking how its possible to not know the phone was dropped in my ear I then went to the store to ask what they can do to hurry the process up and was very arrogently told that they can not do anything other then trying to get me a diffrent tipe of phone which I then agreed to i ask the consultaned to call me if he managed to get any update and again I was arrogantly told that He was to busy to phone a client (a paying one at that) 50 times a day and that he'd call me when HE WANTED TO. It s been 2 days since and I still haven't had any further feedback. This is not service I'd recommend to anyone in fact, I'll tell anyone I know to stay clear of MTN Hazelpark just becuase of the attatude the sales staff has, not to mention the service. Totally and otterly discussted with the store!</p>