No customer service for prepaid users

<p>My airtime keeps disappearing whenever I load, and no, I do not have any subscriptions. At least not that I took out for myself. Guess what happens when I call all MTN customer care numbers; the number is incorrect. I then went on and selected contract option and I went through, only to get no help, because she is programmed not to help prepaid users. Try sending an sms for them to stop spamming you after you load airtime, you guessed right, does not go through. Can anyone tell me why prepaid users are still with MTN? Cannot wait for tomorrow, I am leaving.</p>