1 reviews | Active since Sept 2010
No customer service at MTN
<p>I app**** for a business contract upgrade four weeks ago. I dealt with Mapiti at MTN business. This upgrade still hasn't happened, apparently still being processed. One does not receive any feedback from anybody regarding the status of the upgrade. Our company has contracts with MTN and Vodacom, and I must say with Vodacom the contract gets upgraded the same day and 2-3 days later I have the handset. How does MTN still do business with the level pof *********** staff?</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on post, no information in regards to the business account is displayed. Kindly attach and forward the number in question to the below mail address for prompt response to upgrade application processed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on post, no information in regards to the business account is displayed. Kindly attach and forward the number in question to the below mail address for prompt response to upgrade application processed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.