No Customer Service at all

<p>I have had problems with MTN charging me too much, and after paying it, they want to suspend my service.</p> <p>I tried to sort it out, and asked them for a complete account statement, showing the charges for each month, and the payments received for each month.</p> <p>I have now asked this since 30/08/2016, and to date I have still not received what I asked for.</p> <p> </p> <p>I received a "transaction statements" from them on 06/09/2016, showing that I paid R191,72 more than what the total amount of invoices was.</p> <p> </p> <p>I then had queried that, and they sent me another statement also on 06/09/2016, suddenly showing that the outstanding amount was R65.00.</p> <p> </p> <p>I have asked for list of all the invoices from them, which I have still not received, as I cannot see how they got to the total outstanding amount.</p> <p> </p> <p>All my requests for this since 06/09/2016 has been ignored. I have followed up four times, but apparently I am not important enough to them for anyone to assist me.</p> <p> </p> <p>Never in my life will support MTN again. </p> <p> </p> <p>I made the same mistake years back, and thought that they have maybe changed over the years, and gave them another chance, but this is the last straw.</p> <p> </p> <p>I cannot recomment them as a service provider to anyone.</p> <p> </p>