No Customer Service !!

Good Morning Tumelo<br> <br> We are still no further forward with our request for itemised billing .<br> We really need to URGENTLY resolve the following queries & requests.<br> 1. MTN Active Online Registration. We have signed the relevant documents and sent the test email as requested.<br> a. Please can you confirm that this request is complete and when we will be able to receive statements and itemised billing online?<br> b. Attached example of the test email.<br> 2. Data Validation. Req no. ***. You have undertaken to get this report for us, request completed on Thursday 16th July 2015.<br> a. We have waited required 7 working days and have had no feedback on this matter?<br> 3. URL Report. The directors signed a letter and emailed it to you requesting this report on Monday 20th July 2015. (As per attached)<br> a. Please confirm that you received this email and send us the reference number?<br> b. Please notify us or send us the report as soon as you receive it.<br> <br> The matter has gone on for 3 months and our problem is still not resolved.<br> MTN has deducted from our account R 4060.54 in June & R13899.90 in July. We believe that these amounts were incorrect and have lodged numerous dispute (+6) calls.<br> Where to from here?