No customer service

My phone was suspended although it is on debit order and all payments up to date. I sent an email on MTN Active and two weeks later still no response. Spent hours on the phone trying to reach someone/ANYONE at Customer Service. Listened to that message relay 172 times( enough to put a sane person in a mental institution). No response. No service for 4 days. Went into the MTN store only to be told to 1. Use MTN Active. 2. phone customer service ( haha) 3. Sorry we can't help MTN is on strike and has been for 4 weeks!!!<br> <br> Two days later my phone miraculously begins working. No correspondence/ explanation. <br> <br> By this time I have explored the option of taking my contract to Cell C. Excellent and helpful staff. <br> Do the people at MTN not realize that by messing their customers around we will walk. No customers equals less MTN staff needed. They will be looking for jobs soon. Fire the lot of them there are so many people who would love to have a job. Ps. Still waiting for a reply to my email query!