No Customer Service

I have received a ridiculous cellphone account for the past 2 months now, i phoned the MTN call centre to report my problem. After 4 attempts of waiting 10min each (40min in total) i got through to a consultant. I expressed my unhappiness with the issue. The Consultant said he will lodge a complaint. <br> <br> Waiting a week with no feedback, i phoned again, waiting again more than 17min just to talk to someone regarding my cellphone bill. The said they are going to lodge a complaint AGAIN, Gave me a reference number and said i will receive feedback within a week. (3 June 2015), so today is the 15 June 2015, indicating 9 days without receiving feedback from MTN. <br> <br> Guess what, i phoned again, waiting 19Min to talk to ANYONE at MTN, the lady who answered said she is a Temp, and could not assist me in any matter, so i guess it doesn't help phoning MTN at all. Because my issues aren't sorted out, but when you are issued a bill, then you should pay them. <br> <br> Guess i can't complain about service, because there is non to complain about.<br> <br> Going to call the opposition, to hear about the possibilities of buying out my contract from MTN.