fC
fatima C
1 reviews | Active since Nov 2011
07 Jan 2016, 11:59
No customer service
I am looking to get a new cell phone contract however none of the MTN stores listed on the website have phone numbers that are reachable.<br> <br> The only store that goes through is Rosebank and no one answers<br> <br> Given your market share, MTN....get serious about customer service!
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jan 2016, 23:03Hello fatima.collins,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note we picked up that a new contract application was approved under your name on the 08/01/2015.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note we picked up that a new contract application was approved under your name on the 08/01/2015.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply08 Jan 2016, 23:03
Official
Hello fatima.collins,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note we picked up that a new contract application was approved under your name on the 08/01/2015.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note we picked up that a new contract application was approved under your name on the 08/01/2015.
warm regards
mike
REQ:***
Best regards,