NO CUSTOMER CARE

my MTN numbers has been suspended and I need my numbers for work and my fiance needs hers for work and incase there is a emergency with our new born child. I WAS NOT NOTIFIED PRIOR TO NUMBERS BEING SUSPENDS I only received a SMS on the evening that it was suspended with no description at all (have attached screenshot) which was the 18 May 2020 I then tried emailing and I got as far as them sending a email for my details to access the account since then I also tried calling 135 with no success, I also called *** and nothing .Even went into the meadowdale branch who said I owe over R1000 which as per sms/mms I receive showing amount I owed in May it shows R0 and the other a minus value at the store we also called the *** number and we waited for 28 min and no one answered. I dont have the means to always email and phone and if my phones weren't suspended I could do something but as a customer for the past 8 years and just getting cut off like I have been is not making me want to continue with MTN .As of today 22 May 2020 I sent this same reply to 4 email address ,2 dont get the email ,2 rep**** with auto mated messages and 1 from those 2 asked again for my details to access which I sent through earlier today and received no feedback.MTN for a service provider you providing nothing and after getting such horrible silence and trouble in order to do right I can say I'm once my contracts end I'll be done with you as my service provider .You clearly do not care