No coverage,Dropped calls, No internet connection

We are experiencing planned electricity outages due to non-payment to Eskom by our local municipality. Consequently according to MTN coverage Department, there will be no signal or a very poor signal during these outages. Surely MTN should install back-up to cope with these planned electrical outages. It apparently also takes hours for the tower to reboot. It took three phone calls before anyone bothered to answer my logged queries and then only to be told that's tough but there is nothing we can do about it. No power, no signal. This impacts hugely on our community. Effectively we have no means of communication in an emergency. It is impossible to run a business like this. When we need to make calls, there is no network connection. Emails are impacted as well as there is no internet connection. Surely MTN could find a solution to help us as a community.