SN
Shizuko N
1 reviews | Active since Jul 2009
13 Mar 2015, 16:00
No coverage yet too slow assistance
I moved into a new house where MTN has such a poor coverage. Cannot call, cannot listen, cannot email, cannot update, NOTHING. I contacted MTN coverage on March 3rd out of desperation. The first response I received was \the area is well covered with 3G network."Why on earth I would contact for help if I indeed had such a good 3G coverage?! I rep**** by explaining how this NO coverage is affecting my work and personal life. After 2 more messages out of desperation"
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Replies (1)
MTN South Africa's replyOfficial
14 Mar 2015, 10:09Hello Shizu,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Thank you for the information provided as the same has been forwarded to our coverage team. They will investigate to provide feedback to you and a way forward in this matter. We would like to assure you that we are constantly looking at ways of improving our service to avoid any further inconvenience.
Regards
Esther
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Thank you for the information provided as the same has been forwarded to our coverage team. They will investigate to provide feedback to you and a way forward in this matter. We would like to assure you that we are constantly looking at ways of improving our service to avoid any further inconvenience.
Regards
Esther
REQ:***
MTN South Africa's reply14 Mar 2015, 10:09
Official
Hello Shizu,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Thank you for the information provided as the same has been forwarded to our coverage team. They will investigate to provide feedback to you and a way forward in this matter. We would like to assure you that we are constantly looking at ways of improving our service to avoid any further inconvenience.
Regards
Esther
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Thank you for the information provided as the same has been forwarded to our coverage team. They will investigate to provide feedback to you and a way forward in this matter. We would like to assure you that we are constantly looking at ways of improving our service to avoid any further inconvenience.
Regards
Esther
REQ:***