1 reviews | Active since Oct 2012
No Coverage - MTN No Care
I logged a coverage query on 10 October. I have been struggling with the network at the place I moved into since 04 October. I was in communication on twitter until they asked me to log a coverage query. I did this and never heard anything.
After following up numerous times I got a email on 23 October that the tower has been adjusted and I must let them know if it is no better.
I send them emails letting them know it is no better. If anything it is worse.
I get no responses.
I followed up on Twitter: 18 October @ 8h58pm, 19 October # 2h36pm, 28 October 11h54pm and again yesterday. NO RESPONSES. I just get ignored.
I have to work some evenings and on weekends. I HAVE BEEN STRUGGLING WITH THIS FOR A MONTH. WHY WOULD YOU NOT RESPOND TO ME?????????????
On 29 October 2019 @ 6H69pm I send a email to my Scorpion Legal team and I am now taking this further. I again CC'd the Coverage email address that never got back to me.
I want out of my FOUR contracts and I am not planning on paying you any cancellation fees. Your service is TERRIBLE. Give the jobs to people who actually want to work and not people who just sit on their ****s all day getting money which they did not earn.
Coverage ***
We sincere apologized for any inconvenienced caused to you.
The complaint has been sent to the coverage group to contact and assist you with feedback.
You may contact them as well on ***.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
We sincere apologized for any inconvenienced caused to you.
The complaint has been sent to the coverage group to contact and assist you with feedback.
You may contact them as well on ***.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
