AG
Atheem G
1 reviews | Active since Dec 2011
21 Oct 2015, 13:30
No coverage
Hi <br> <br> I have logged a calls to have a my coverage problem at home rectified on 2 occasions <br> Once in February 2015 and October 2015.Surely it cant take 7 months <br> <br> Ref no:*** October<br> Ref no:*** February<br> <br> I have 2 contracts with MTN which is useless with no coverage at home. <br> <br> Thanks
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Replies (1)
MTN South Africa's replyOfficial
21 Oct 2015, 18:53Hello Mr Gordon,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that we have escalated this matter to the relevant department for urgent assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that we have escalated this matter to the relevant department for urgent assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,
MTN South Africa's reply21 Oct 2015, 18:53
Official
Hello Mr Gordon,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that we have escalated this matter to the relevant department for urgent assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that we have escalated this matter to the relevant department for urgent assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,