AS
Andreas S

1 reviews | Active since Jan 2012

27 Jan 2016, 10:33

No costumer Support from mtn

4 Months ago my voice mail nr (100) started to forward to 112 mtn's emergency number. First time I phoned 808 the told me they will reset things and will be fixed in 24 hours next day. Next day still not fixed so call again and get told no they are aware of the problem and needs to take my number down and will get fixed. month later still not fixed phone 808 where they tell me I need to phone 1555 so phone 1555 same story they will reset something and that should fix it. Still not fixed so phone 1555 and get told I must phone 808, phone 808 get told to phone 1555 phone them and get transferred back to 808 and then again get told to phone 808. So yeah I'm done with Mtn and wil recommend therm to no one

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Replies (1)
MTN South Africa
MTN South Africa's reply27 Jan 2016, 16:21
Official
Hello Execter,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have removed and reactivated your Voicemail service. Please restart your phone and test the Voicemail.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

Best regards,