No contact to LEGAL DEPT

I am absolutely disgusted by what MTN has put me through in the past 5 months, I have tried endlessly to get through to the pathetic legal department through call centre and have sent numerous emails to them and not getting the response I need, firstly, I didnt even get notified that I was with the Legal Department and therefore it has affected my credit scoring, I did send an email asking if I am able to pay extra R100 onto my account just to have this issue resolved AND YET I HAVE STILL NOT RECEIVED A RESPONSE.<br> <br> I wonder if this is happening to other clients, because since the strike the MTN service has gone down, as soon as this has been resolved, I will be advising every one I know how long it took MTN to have this issue resolved and all because the communication is pathetic!!!!!