FM
Farzana M
1 reviews | Active since Nov 2015
29 Nov 2015, 20:18
No contact from Mtn wrt complaint logged
Good day<br> <br> I refer to the complaint I posted on Hello Peter on the 8 November 2015. There was a reply from Alice van der Merwe on the 9th November 2015 , stating that I \would be given feedback soon regarding the amount to be paid to clear the account status".to date no one has contacted me with regards to any feedback. What does Mtn classify as soon.As stated in original post on 8th nov "
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MTN South Africa's replyOfficial
01 Dec 2015, 14:36Hello Farzanam,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this matter to the Legal team they will contact you with a resolution.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this matter to the Legal team they will contact you with a resolution.
Regards
Thabelo
REQ:***
MTN South Africa's reply01 Dec 2015, 14:36
Official
Hello Farzanam,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this matter to the Legal team they will contact you with a resolution.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this matter to the Legal team they will contact you with a resolution.
Regards
Thabelo
REQ:***