No confirmation of account status after settling an account that was handed over

<p>My husband's account was handed over in December 2016 for non payment. We were never informed via phone call or letter about this. The account was paid within 5 days from receiving the invoice from the lawyers, and a proof of payment was sent through to the lawyers as well.</p> <p> </p> <p>We then called MTN about a week after doing the payment to find out why he was still unable to use his phone. MTN said they had not received the money from the lawyers yet and told us to call them to chase this money. We obviously called the lawyers again and told them what MTN had said. This went on for a while and then we were told to contact their legal department. That on its own is an impossible task.</p> <p> </p> <p>All we want to know is what the status is on my husband's MTN account. We have not received any invoices or statements since then, and do not need a surprise account of thousands of rands at the end of the year.</p>