No Complaint about service - there is none

<p>My original contract was held by Altech Autopage and in their last communication with me this is what I received.</p> <p>(You pay your monthly premium via debit order, your debit order details will be transferred to MTN and will<br />continue as usual. The debit order details we have on file are: - details omitted )</p> <p>I therefore expected all to carry on seamlessly.</p> <p>I have been out of the country since the beginning of the year and not available on my MTN mobile! On returning I was informed that my account had been suspended due to non payment. I went to an MTN outlet and paid the outstanding amount and was told my sevice would be activated in a day or 2. This happened on the 8th of August.</p> <p>To date I have made numerous phone calls to MTN - technical - account activation -etc.etc. I have also visited the MTN outlet whose staff have tried their best but come up against a brick wall in their service department - as have I. Many other customers in the outlet were also only there to resolve problems - not many werehappy with MTN. </p> <p>Over and above this I have sent many emails requesting help - all to no avail.</p> <p>Consequently 10 days later I still sit with no connection to a cellular network and no answers or explanations as to why or when I will have this matter sorted out.</p> <p>I cannot believe that this lack of service can be tolerated.</p> <p>I am looking for a new work position at the moment and that is impossible to do without mobile communications.</p> <p> I will obviously be looking for a new service provider !!</p>