No communication - Terrible service

Bad service was received. A call was logged by Melissa Prins and Bradley van Reenen, both employed by MTN. No feedback or action. A complaint was filed on their customer care email address on 17.06.15, the only response was an automated computer generated response with ***. <br> The problem started on 06.06.15 already and no satisfaction or even a reaction was received from any staff member of MTN. <br> This bad service is regretted after being a loyal client of MTN for almost 20 years. In all these years they received payment by debit order via ABSA bank whenever they requested payment, and now this kind of treatment? <br> Their apparent strike by staff should not affect the service of the client or become the problem of the client. I am still paying for the service and want action!!<br> <br> If no action is going to be taken MTN is going to face the music and I already indicated to you that the contract will be terminated. <br> <br> You can contact me on the number supp**** - ***. <br> <br> I am expecting a call within the next 24 hours.