NO COMMUNICATION TELECOMS COMPANY

Since October last year I have been requesting statements and invoices for my monthly amounts due. <br> I have only yesterday received and excel spreadsheet with a breakdown that shows I have paid every month and I have overpaid. But my account is handed over to legal and no one is communicating with me from mtn as to why.<br> <br> I only realized I have been handed over to legal after I received the excel spreadsheet from the legal department of mtn.<br> <br> I am really sick and tired of having to contact mtn and when I phone customer care the call gets dropped after 20 mins. I have since October sent 200 emails to customer care. for this one issue. this is ridiculous and I need a response and this matter sorted today!