1 reviews | Active since Dec 2014
No communication/feedback
<p>I'm so dissapointed in MTN, I went to one of your stores and request to port from telkom to MTN, I bought the simcard, sms portme#number to the 083 number, received no sms up until Monday 14/11/2016; I've sms again on Monday the 14/11/2016, but still nothing, why do u asked customers to move to MTN but it's a mission to port; please assist urgently or I'll move to Vodacom</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the port division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the port division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,