JK
Jaco K

1 reviews | Active since Dec 2010

04 Sept 2015, 05:29

No communication.

I need to know when I can expect to receive my phone back - I paid the excess last week - no one advised yet.

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Sept 2015, 10:48
Official
Hello Jacokrl,

Thank you for bringing this matter to our attention.

We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you. Kindly note that the matter has been escalated to the insurance supervisory team for assistance.

Best regards
Mantoa
REQ:***

Best regards,