JR
Jason R
1 reviews | Active since Oct 2014
15 Jul 2015, 10:19
NO Communication
To whom it may concern <br> <br> I have been trying for since the 6th or 7th to get thru on 808, due to an account i received for close on R 6000.00 i have tried Facebook and all i get is please inbox us we will get back to you <br> <br> Your call center number keeps cutting me off 808 does not work <br> <br> I cant carry on like this <br> <br> please can somebody call me <br> <br> <br> <br>
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Replies (1)
MTN South Africa's replyOfficial
30 Jul 2015, 16:32Hello RudolphJ ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your query was attended to and you have been provide with your Call Data Records for data usage.For any further enquiries, feel free to contact our call centre on 808 as they are fully functional.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your query was attended to and you have been provide with your Call Data Records for data usage.For any further enquiries, feel free to contact our call centre on 808 as they are fully functional.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply30 Jul 2015, 16:32
Official
Hello RudolphJ ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your query was attended to and you have been provide with your Call Data Records for data usage.For any further enquiries, feel free to contact our call centre on 808 as they are fully functional.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your query was attended to and you have been provide with your Call Data Records for data usage.For any further enquiries, feel free to contact our call centre on 808 as they are fully functional.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,