No communication

I recently took over my cell no from the company I work for. I was advised to take over the contract upon expiry and convert to pay as you go. This was successful. So, once all through, I went to take out a contract. I am an existing MTN account holder. The next day, 7 May 2015, I received An sms on Thurs 7th saying that all was approved - please wait for a call from the dealer.<br> Firstly, no calls from dealer in a week. I have been to see them at least 3 times. They make excuses saying they do not know what the problem is..THE PROBLEMS ARE: I am not being informed / kept up to date, and 2- how can it take so long? I cannot leave my work every day to enquire about progress. They do not answer telephone calls.. If I am not online by Friday 4pm, I will be approaching another service provider to see if would like my custom.<br> I need to be active with all the facilities as per the contract - still pay as you go. I have seen the latest Cell C advertising!,!!<br> <br> <br> <br> <br>