No Communication

Dear MTN. Please explain to me, how as a communications company, you cannot communicate with me!!!! I have received no sms's, no phone calls or emails about my account - and yet you have cut me off and taken me offline. Please explain how as the number 1 SA communications company you cannot communicate with your customers. This is utterly ridiculous and pathetic - you boast your ability to connect people - BUT YOU CANNOT EVEN CONNECT WITH ME AS A CLIENT!!!! My insurance, car instalments, banks and government can communicate with me. BUT AS A COMMUNICATIONS COMPANY - YOU CANNOT TALK TO ME ABOUT THE STATE OF MY ACCOUNT!!!!!!!! YOU CANNOT CUT ME OFFLINE WITH NO INFORMATION AS TO WHY OR HOW OR ANYTHING!!!! Please sort out your business, so that my business doesn't have to suffer because you are ***********.