RL
RG L

1 reviews | Active since Aug 2012

23 Aug 2019, 14:19

No Comms

LEGAL, I await your call

0
Replies (5)
MTN South Africa
MTN South Africa's reply26 Aug 2019, 14:53
Official
Good day Rodney

Thank you for your post.

Kindly accept our sincere apologies for the delayed response and any inconvenience caused. We will be in contact with you so that we can assist you further.

Warm Regards, 
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa
MTN South Africa's reply28 Aug 2019, 11:55
Official
Good day Rodney 

Thank you for your post. 

Please note that we've tried to contact you a number of times on your mobile number but you were unreachable. Please provide us with an alternative number that you can be reached on.
 We would like to assure you that we are actively working to improve our service levels. 

Warm Regards, 
Ayanda Mthimkhulu
Complaints Management Team
RL
RG L's update29 Aug 2019, 11:48
Reviewer Update
I await your response
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RL
RG L's update29 Aug 2019, 11:56
Reviewer Update
No call as of yet
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MTN South Africa
MTN South Africa's reply05 Sept 2019, 08:38
Official
Good day Rodney

Thank you for your post.

Please note that we've tried to contact you twice on the number you've provided but you were unreachable.

Warm Regards, 
Ayanda Mthimkhulu
Complaints Management Team