No client service
<p>Ive ported my number and moved to a new network, because MTN's client service is poor. Now Ive been waiting for more than a month for them to send me the cancellation quotation they've promised to email. Still hasn't received it and still paying my monthly fee for MTN which service Im not using anymore. *********.</p>
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We have sent it through to our Porting department for further assistance
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Best regards,
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We have sent it through to our Porting department for further assistance
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Best regards,