PE
Peter E

1 reviews | Active since May 2011

17 Jan 2016, 16:14

No change

Because of on going problems with vodacom decided to try MTN ?? 1st sim card could not be activated for 2 days.. Excuse not RICA'd in spite of me standing next to service personal and witnessing process going through.. Bought another sim.. Only use the phone for WApp.. Unable to stop or sort out for 1 week now why both Airtime and Data is being depleted ? Inspite of calls to call centre and appealing to MTN personel<br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Jan 2016, 08:11
Official
Hello 1210FERN,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Thank you for your time on line.

The request has been sent to the prepaid department to contact and assist you online.

Kind Regards,

Alice van der Merwe

Best regards,