No cell tower signal

This is the 2nd week and nothing has been done to the cell tower that loose it's signal and last night I needed to phone the police for a emergency for someone was on my property yet MTN after complaining about this same tower for now 3 years plus still couldn't care a F about it. Yes I am now totally P about it and will now go to my lawyer for MTN's breach of contract and are going now to except Cell C's offer to take the contracts away from you so MTN say goodbye to me as if it not sorted out by end of the week you'll loose your longest customer.