AN
Amanda Nicholas-September
1 reviews | Active since Nov 2017
15 Apr 2020, 15:40
No call centre agents available
How do I get hold of MTN?
135 and 083 135 gives the voice prompts to speak to a consultant and when you choose the option 0, it says I chose an incorrect option.
I understand we are in lockdown but surely there should be some staff working remotely.
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
15 Apr 2020, 17:37Good day Amanda,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused due to 135 is experiencing long call volumes which delays the calls. Please advise how would you like us to assist you.
Kind Regards
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused due to 135 is experiencing long call volumes which delays the calls. Please advise how would you like us to assist you.
Kind Regards
Zamokuhle Ngubane
MTN
Best regards,
MTN South Africa's reply15 Apr 2020, 17:37
Official
Good day Amanda,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused due to 135 is experiencing long call volumes which delays the calls. Please advise how would you like us to assist you.
Kind Regards
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused due to 135 is experiencing long call volumes which delays the calls. Please advise how would you like us to assist you.
Kind Regards
Zamokuhle Ngubane
MTN
Best regards,
AN
Amanda Nicholas-September's updateReviewer Update
16 Apr 2020, 13:12Hi Zamakuhle
thank you for the response.
My father blocked his phone.
Is it possible you can call me on ***.
thank you for the response.
My father blocked his phone.
Is it possible you can call me on ***.
AN
Amanda Nicholas-September's update16 Apr 2020, 13:12
Reviewer Update
Hi Zamakuhle
thank you for the response.
My father blocked his phone.
Is it possible you can call me on ***.
thank you for the response.
My father blocked his phone.
Is it possible you can call me on ***.