TN
Thulile N
1 reviews | Active since Nov 2015
27 Nov 2015, 13:34
No call centre agents
I have tried the 173 and 555 helpline number but there is no option to speak to a consultant. My sim card is said to be invalid but when I restart my phone, it asks for the pin code and once the phone is on, it said \sim card invalid". I need help urgent because now I can't receive or make calls and yes my number was RICA(d) a loooong time ago."""
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MTN South Africa's replyOfficial
28 Nov 2015, 10:35Hello ThuliNkabane,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please assist in providing profile information we are unable to verify account.
Alternatively please step insdie any MTN store for urgent assistance.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please assist in providing profile information we are unable to verify account.
Alternatively please step insdie any MTN store for urgent assistance.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply28 Nov 2015, 10:35
Official
Hello ThuliNkabane,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please assist in providing profile information we are unable to verify account.
Alternatively please step insdie any MTN store for urgent assistance.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please assist in providing profile information we are unable to verify account.
Alternatively please step insdie any MTN store for urgent assistance.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,