HJ
Hanlie J
1 reviews | Active since Jun 2013
21 Sept 2015, 16:11
No availability!!!
I have been trying to get through to the MTN legal department for hours now. From the 808 nmber call centre, I got 3 other numbers to contact the legal department on, on ***, I held for just under an hour.<br> <br> I would really like to sort out my account, but how the hell should I try and do this when I cant get through to them??<br> <br> Pathetic to say the least. I am currently holding again on *** as I am typing, so far 28 minutes without any answer!<br> <br> Hanlie - ***
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Replies (1)
MTN South Africa's replyOfficial
21 Sept 2015, 16:20Hello hanlie.joubert,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have tried calling you today without any luck.
According to our records, there is an amount of R3 115.96 outstanding on your account up until August. Should you have already settled this amount,please provide us with your proof of payment so that the funds may be allocated and your services reinstated.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have tried calling you today without any luck.
According to our records, there is an amount of R3 115.96 outstanding on your account up until August. Should you have already settled this amount,please provide us with your proof of payment so that the funds may be allocated and your services reinstated.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply21 Sept 2015, 16:20
Official
Hello hanlie.joubert,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have tried calling you today without any luck.
According to our records, there is an amount of R3 115.96 outstanding on your account up until August. Should you have already settled this amount,please provide us with your proof of payment so that the funds may be allocated and your services reinstated.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have tried calling you today without any luck.
According to our records, there is an amount of R3 115.96 outstanding on your account up until August. Should you have already settled this amount,please provide us with your proof of payment so that the funds may be allocated and your services reinstated.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Veronica
REQ:***
Best regards,