No assistance with the change of contract under my name to the business' name

<p>I went to MTN Wonderboom Junction with all the requested papers in order to move my contract to our business' name. After I have spent almost 2 hours in that shop the employee could not help me as the system is so user unfriendly and logged a query with reference number: ********** . He said he will contact me after 48 hours. It is now a week later and still no reply.</p> <p> </p> <p>How can this be so impossible to move my contract from my name to the business. My partner has a contract with Cell C, it took Cell C one day to move the contract to the business. The best of all is that she did not need to go into the store.</p> <p> </p> <p>Further I have requested that my contract under number 083 7_1 4_ _5 should be debited from the business' bank account. Well done, you got this right but I requested that the numbers 083 _07 9_ _7 and 083 _ _7 _ _78 be debited from my personal bank account as this is not business expenses, this MTN does not get as you have debited these 2 numbers invoices also from the business account. There is various emails since December where I have requested this, Ref number: ********** 1. It seems as if your employees do not know how to read or do not read with comprehension.</p> <p> </p> <p>What should I do to get the assistance at MTN? If this is not sorted out in the next 24 hours, I will stop my contract with MTN and rather go to Cell C.</p>