No assistance with sim activation

Item: MTN South Africa
Rating: 2
Author: Johanna B

I have been trying to activate my micro sim that came with my upgrade phone from beginning of September 2015 with no success. AND the activations number *** has been \experiencing technical difficulties"since then....HOW IS THAT POSSIBLE???!!!<br> All the \""technicians\"" at the call center seem to be \""unable\"" to assist me and refer me back to the activations number - that does not work!!!!!<br> STILL using my old phone - whats the point of upgrading! Seriously considering moving to Vodacom!"""

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

27 Oct 2015, 13:17

Hello Janneli,

Thank you for your post.

Please can you assist us with the sim card number for the micro sim card.

Please safe all the contact numbers the numbers will not be transferred automatically when the swap has been done.

Airtime and data will be transfer to the new sim card and the cell number will stay the same.

I have sent to you the email for this request.

Kind Regards,

Alice van der Merwe

***

Best regards,

MTN South Africa's reply27 Oct 2015, 13:17

Official

Best regards,