No assistance whatsoever

<p>About a week ago my husband loaded data onto his phone. Within a half hour the data and the extra airtime was gone. We phoned mtn customer service and a lady assisted us and gave him promotional data for 2 days. She said we have to phone back after 2 days if somebody from mtn doesn't phone us. Since then my husband has called every two days with no help at all. Both of our contracts are on my name so I then confirm that they can speak to him about the problem. Nobody does their job and at the end the problem hasnt been fixed. They argue with him about the data not telling us what happened. There is no way 2gig of data and airtime can dissapear in 30min time. I want them to fix this problem and replace the data. But so far none of the people even try to be some help. This is terrible. We spend alot of money with them each month but when it comes to a customer that needs assistance they just dont give a ****. I am disgusted by their service and thinking of moving both contracts.</p>