RS
Riaz S

1 reviews | Active since Jul 2016

19 Jul 2016, 15:56

No assistance from mtn. Service is shocking

<p>My business contracts were at autopage and when mtn took over I noticed my data was not there anymore. I have been with mtn for as long as I can remember.i been calling mtn for the last two months with no results.i have sent emails to ********** with the response they escalating to autopage help desk. Still no response from anyone.every week I recieve an email saying they escalating the call and nothing ever happens.</p> <p>I'm moving my business contracts to another provider.</p>

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Replies (1)
RS
Riaz S's update26 Jul 2016, 07:34
Reviewer Update

Dear Alice

My query still has not been resolved.

The 082 number i gave had no data airtime the wheole weekend.

This is a mychoice 500 contract and not a top up contract.

This is really bad service to a long time customer.

Moving to another service provider seems so much more comforting right now.