1 reviews | Active since May 2013
No assistance for two weeks
<p>I've been trying to port my lifelong number from Cell C onto my new MTN contract sim, but your HP staff abandoned me midway through and everyone I speak to at MTN tells me something different. Phone me urgently to sort this out in order to avoid corresponding breach of contract on my side.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the port request should be submitted during the contract application process, we have checked your application and there is no port that was requested.
We have referred the matter to the consultant who assisted with the contract application.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the port request should be submitted during the contract application process, we have checked your application and there is no port that was requested.
We have referred the matter to the consultant who assisted with the contract application.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Sorted, thanks.
Sorted, thanks.