DM
Dieketseng M
1 reviews | Active since May 2012
22 May 2015, 11:59
NO ASSISTANCE FOR CLIENTS, CALL CENTRE SHUT DOWN
On Wednesday evening I bought an MTN recharge voucher and the voucher number was scratched, causing recharging to be impossible. There was a service where I could call the call centre and give them more info on the voucher so they can load they airtime from their side. <br> Now their call centre is closed. I'm desperate to make use of this airtime. And I wish to be compensated for my precious time that has been wasted. I will be moving my business to another network, MTN is just not performing for me anymore. <br> Someone better call me soon.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
02 Jun 2015, 11:17Hello Miss Magabane,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you will need to fax us a copy/picture of the voucher in order for the airtime to be loaded. Please fax to *** and quote the reference number provided below.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you will need to fax us a copy/picture of the voucher in order for the airtime to be loaded. Please fax to *** and quote the reference number provided below.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply02 Jun 2015, 11:17
Official
Hello Miss Magabane,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you will need to fax us a copy/picture of the voucher in order for the airtime to be loaded. Please fax to *** and quote the reference number provided below.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you will need to fax us a copy/picture of the voucher in order for the airtime to be loaded. Please fax to *** and quote the reference number provided below.
Thank you
Wenzile Masina
REQ:***
